Privacy Policy

This Privacy Policy describes how www.anahawstudio.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
 
Device information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify and our shipping partners.
     
    Order information
    Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
    Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    Source of collection: collected from you.
    Disclosure for a business purpose: shared with our processor Shopify and our shipping partners.
       
      Customer support information
      Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number. 
      Purpose of collection: to provide customer support.
      Source of collection: collected from you.
          
        Sharing Personal Information
        We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
         
        We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
        We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
           
          Using Personal Information
          We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

          Retention
          When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
          Your rights
          GDPR
          If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

          Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
          Cookies
          A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).
          This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
          We use the following cookies to optimize your experience on our Site and to provide our services.
          Cookies Necessary for the Functioning of the Store

          Name

          Function

          _ab

          Used in connection with access to admin.

          _secure_session_id

          Used in connection with navigation through a storefront.

          cart

          Used in connection with shopping cart.

          cart_sig

          Used in connection with checkout.

          cart_ts

          Used in connection with checkout.

          checkout_token

          Used in connection with checkout.

          secret

          Used in connection with checkout.

          secure_customer_sig

          Used in connection with customer login.

          storefront_digest

          Used in connection with customer login.

          _shopify_u

          Used to facilitate updating customer account information.

          Reporting and Analytics

          Name

          Function

          _tracking_consent

          Tracking preferences.

          _landing_page

          Track landing pages

          _orig_referrer

          Track landing pages

          _s

          Shopify analytics.

          _shopify_s

          Shopify analytics.

          _shopify_sa_p

          Shopify analytics relating to marketing & referrals.

          _shopify_sa_t

          Shopify analytics relating to marketing & referrals.

          _shopify_y

          Shopify analytics.

          _y

          Shopify analytics.
           
          The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

          You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

          Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

          Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
          Do Not Track
          Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
          Changes
          We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
          Contact
          For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@anahawstudio.com or by mail using the details provided below:
          Anahaw Studio, Flat 11, 275 Kilburn High Road, London NW6 7JR, United Kingdom
          Last updated: 26/12/2021 
          If you wish to lodge a complaint in relation to the processing of your Personal Data, we would ask that you contact us, however, you have the right to contact the supervisory authority directly. To contact the Information Commissioner’s Office, please visit the ICO website for instruction.